My husband And that i recently took a visit on the Virgin Islands and returned on 3/11/thirteen. Our Flight household on American Eagle flight 4891 was delayed for choose-off from St Thomas to San Juan. We were alleged to catch a connecting flight, American Airlines flight 1454 from San Juan to JFK in Ny after a two hour layover. We have been reassured in St. Thomas that we'd make our relationship and the aircraft would wait for the connecting passengers. Whenever we arrived in San Juan we found out our flight experienced already taken off. In attempting to take care of this we were being scolded for visiting the Completely wrong counter (We have been despatched by an American Eagle personnel for the American ticket counter). Astonishingly nevertheless, While we had fully commited that “fake pas,†he was in the position to print a Jet Blue ticket from his American terminal! Fortunately we ended up lastly on our solution to our spot – JFK in New York. After we asked about our baggage the American agent in San Juan wasn’t positive what to tell us. He mentioned they'd in all probability skipped the flight to JFK also but to check when we arrived there. As we anticipated, our luggage didn't stick to us to Big apple so we filed a assert and have been despatched on our way back again to Lisbon, CT three hours away from Ny. Another early morning, on 3/11/thirteen, we identified as American Airways about our baggage and that’s in which the runaround commenced. We ended up initially instructed that our bags SHOULD have created it to JFK that morning but they may not convey to.
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I spent two hours in addition to a half at AA counter and did not have the choice as I are actually informed or to unfastened my ticket and go house
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On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a immediate flight which must have been six.5 hrs. We boarded about 30 min late, only to hear in the captain that we ended up however watching for site here gasoline and continue to did not have affirmation as to when, but that it might get at least twenty min to refuel. Lastly right after one hour around the plane, we had refueled, only to hear that an armrest was damaged and we were being waiting for a repair. We had been around the strategy for one.5 hrs, right before choose-off. WHY, would you board travellers on that very long of a flight BEFORE refueling, Specially not getting an ETA for your gasoline?
American Airways Shopper service hotline is definitely obtainable and buyer pleasant. Regrettably, You must wait somewhere around 2 minutes to talk to a buyer service agent. You should pay attention to a protracted speech pertaining to latest updates.
I not too long ago took a flight from JFK to St Thomas on the Saturday eight am flight and had by far the most helpful, successful knonwledgable flight attendant she was terrific. I would love to thanks her for earning my trip additional satisfying.
I flew from Tampa to Chicago inside a 737. Thank you for Row 7 for handicap. In my eighty three a long time I have experienced equally knees replaced, stroke, open coronary heart surgical procedures plus other disorders. Becoming six’four″ I actually have to have the leg area. I employed the restroom up entrance as well as the 737 has a challenge—use of the rest room bowl. The toilet lid and seat really should stay awake when lifted. I had to use my knee to keep them up. Due to curvature of your ceiling and the gap towards the bathroom I had to angle my system seriously ahead to use the facility which intended I couldn't see what I used to be performing.
Alright…I recently obtained a ticket to fly solo to see my loved ones! YAY…. I study the good print, and clicked on all baggage fees to check out if there will be any.
American Airways,I'm so disappointed !!! I had this type of difficult time with my disabled baby!! You lost my stroller seat belt, i had to walk many of the way within the airport Keeping my four years previous daughter…and right after standing one particular hour in the baggage declare they instructed me to contact your buyer service ,guess what? They may’nt do nearly anything!! it proceeds? unbelievable!!!
I have tried out booking flights from Charlotte ,NC to Tobago. I'm unable to e book these flight on yours or US Airs websites,however I'm able to reserve them on Expedia and Travelocity. I didn’t want to guide these with a next bash.
The whole reverse is your employee Liibide (sorry I didn’t have the spelling of his identify). I be reluctant to get in touch with him a Buyer Service Rep. He did help me with a few complications I had on my outgoing flight but fundamentally was of no help in any way with my return flight.
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I just acquired off the cellphone with Connie Sanders inside the DFW Place of work. I asked for her name because she was so kind and helpful to us. I've infrequently encountered a person so helpful and caring. If all your Reps could be like her you would have a great airline.